1. Where do your African Print designs come from?
Our African print designs are inspired by the rich cultural heritage of Africa, particularly from Ghana. Each pattern reflects the vibrant and diverse traditions of the continent, bringing a piece of Africa's beauty to your home.
2. What is the shipping time for your products?
Our products are made to order, ensuring high quality and attention to detail. Please expect shipping times to be 7-10 business days. We appreciate your patience as we create your unique items.
3. How can I contact customer service?
If you have any questions or need assistance, please email our customer service team at info@blackstargiftshop.com. We are here to help and will respond to your inquiries as soon as possible.
4. Do you issue refunds?
Yes, we do issue refunds. If you are not satisfied with your purchase, please return the unused item in its original packaging within 30 days for a full refund. Customer satisfaction is our top priority.
5. Do you have a brick-and-mortar store?
No, we currently do not have a brick-and-mortar store. Our products are available exclusively online through our website.
6. Do you plan trips to Ghana?
Not yet, but we are excited about the possibility of organizing trips to Ghana in the future. Stay tuned for updates on our website and social media channels.
7. Where is your business based?
We are proudly based in Detroit, MI. Our location in this vibrant city allows us to connect with a diverse community and celebrate the rich cultural heritage of Africa.
8. Are your T-shirts unisex?
Yes, our T-shirts are available in unisex sizes. They are designed to fit comfortably for both men and women, offering a versatile and stylish addition to your wardrobe.
If you have any further questions, please feel free to reach out to us at info@blackstargiftshop.com. Thank you for supporting Black Star Gift Shop!